Q: How will my plant or tree arrive?
The majority of our artificial plants and trees come cemented in a standard black round carriage pot. This is generally 15cm by 15cm although for taller trees it can be bigger - maybe 20cm by 20cm. They are purely a means to give the product some weight and a basic means to stand up, allowing for you to plant the tree complete in the carriage pot in a more decorative planter of your choice. This can then be filled with sand, soil, gravel and topped off with a decorative topping like coloured pebbles. We sell a wide variety of planters and topping to help you complete your display. Some plants and smaller items come with no pot at all and just a stem. We try to mention this wherever possible. This will simply push into your soil or oasis foam. Most items are shipped in cardboard boxes and will require minimal dressing and positioning of the foliage once unpacked. Most trees will arrive with the branches pointing upwards to ease transportation and reduce packaging size - please don't be alarmed if your 6ft tree looks nearer 7ft in the box etc - this will be rectified once unpacked and the branches are pulled down to a natural shape.
Q: I am looking to place a large order of this item please could you check stock availability and lead times on this product?
No problem at all, we hold general rolling stock but also have regular new stock shipments arriving - if you email us our six digit product ID (found above when a product is selected) preferably with the colour and size too and the quantity you are interested in. We would also need to know any particular dates you would need delivery for if you was to proceed with an order. We will then find out for you and let you know availability ASAP, no obligation.
If you have a budget to stick to this would be a good time to let us know too, that way if we know of a similar product that we feel might be more suited to help keep within your budget we can look into that for you at the same time and then give you all the options and suggestions.
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Product FAQ Form
Artificial Umbrella Christmas Tree
Our Artificial Umbrella Christmas Trees are a very high quality product, realistic, stunning, robust - designed to impress year after year. These Xmas trees are displayed as per image upside down on the stand.
Specification & extra information
Occasions: Christmas Category: Trees ➙ Christmas TreesExcluded from Free Delivery: This product is large, bulky and/or heavy to ship and is excluded from free delivery (unless the description actually states UK Mainland delivery is included in the product price) and delivery will be charged to the customer at cost. We recommend you contact us for a delivery quote prior to ordering, but if you are happy to place the order and us get you a quote after that is fine. We would contact you to advise on secure payment methods for the additional delivery cost. Once we know the delivery postcode and which items are to be sent we will get as many quotes for the delivery as possible, to try and source the lowest current delivery price available. We only charge this at cost to us.Christmas Delivery 2018 Information: Last recommended order date for a Christmas 2018 delivery on tree/larger items sent with a Courier (subject to stock) is midday Thursday 20th December 2018 for delivery, needing a signature, on Friday the 21st. For any 'last minute' Courier orders we will still be shipping out on the Friday 21st morning (till midday) for delivery Monday 24th December but the earlier on Friday 21st the order is placed the more chance of a Monday the 24th December 2018 delivery. For smaller items sent in the post or Standard delivery (subject to stock) we recommend the last order date of 10.00am Tuesday 18th December, although for a small extra charge we can upgrade to a Next Working Day courier service and the Courier dates above will apply (you MUST select this method during the checkout process in the basket page). Please contact us if unsure. Please make sure someone is in to accept and sign for the delivery!
Just Artificial want you to be happy with your purchase - if you are not completely satisfied with your product, simply let us know within 14 days of delivery (or if your product is faulty or damaged within 24 hours of delivery) and you can return the goods to us within 14 days of letting us know, for a refund or exchange. If your product is made to your own specifications and sizes or we ordered in extra stock to satisfy your order requirements or the product information states the product is non refundable and non returnable, then it is classed as a bespoke non standard item and is non refundable and non returnable. Please see our Terms & Conditions for more detailed information at the very bottom of the page.