Q: When a product has a stem can the stem be cut, trimmed down or bent?
Yes, all our stemmed flowers could be snipped or cut down to your preferred size to suit your vase or display - the only exception is some of our flowers have sealed watertight stems (if so this should be stated in the product description/features) and whilst these still can be cut down they will no longer be water tight - so over time if you put them in real water/a liquid the water may go discoloured as the exposed inner metal stem begins to corrode. We cannot accept any items back where they have been cut ot trimmed.
The stems can generally be bent too and the majority have metal wire inside the stems that you cannot see so that they will stay in your desired position. Usually these can be straightened back out again at a later date although some stems do this easier than others.
Q: I am looking to place a large order of this item please could you check stock availability and lead times on this product?
No problem at all, we hold general rolling stock but also have regular new stock shipments arriving - if you email us our six digit product ID (found above when a product is selected) preferably with the colour and size too and the quantity you are interested in. We would also need to know any particular dates you would need delivery for if you was to proceed with an order. We will then find out for you and let you know availability ASAP, no obligation.
If you have a budget to stick to this would be a good time to let us know too, that way if we know of a similar product that we feel might be more suited to help keep within your budget we can look into that for you at the same time and then give you all the options and suggestions.
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Product FAQ Form
Artificial Silk Tulips In Glass Vase
Specification & extra information
Form: Display Arrangements Category: Flowers Suggested Usage: Boutiques and health spas,
Material: Glass Height: 43cmGlass Handle with Care: Handle with Care! - We recommend you take care when unpacking and transporting this item. Whilst we will sufficiently and securely pack and check this item before dispatch unfortunately, due to the nature of glass being fragile, on very rare occasions breakages during transport can occur. In such circumstances, for us to be able to offer a free of charge replacement, we can only claim from the courier where the item has been checked and signed for as damaged at the time of delivery. In such cases we will get the item collected and send a replacement.
Just Artificial want you to be happy with your purchase - if you are not completely satisfied with your product, simply let us know within 14 days of delivery (or if your product is faulty or damaged within 24 hours of delivery) and you can return the goods to us within 14 days of letting us know, for a refund or exchange. If your product is made to your own specifications and sizes or we ordered in extra stock to satisfy your order requirements or the product information states the product is non refundable and non returnable, then it is classed as a bespoke non standard item and is non refundable and non returnable. Please see our Terms & Conditions for more detailed information at the very bottom of the page.