Q: How will my plant or tree arrive?
The majority of our artificial plants and trees come cemented in a standard black round carriage pot. This is generally 15cm by 15cm although for taller trees it can be bigger - maybe 20cm by 20cm. They are purely a means to give the product some weight and a basic means to stand up, allowing for you to plant the tree complete in the carriage pot in a more decorative planter of your choice. This can then be filled with sand, soil, gravel and topped off with a decorative topping like coloured pebbles. We sell a wide variety of planters and topping to help you complete your display. Some plants and smaller items come with no pot at all and just a stem. We try to mention this wherever possible. This will simply push into your soil or oasis foam. Most items are shipped in cardboard boxes and will require minimal dressing and positioning of the foliage once unpacked. Most trees will arrive with the branches pointing upwards to ease transportation and reduce packaging size - please don't be alarmed if your 6ft tree looks nearer 7ft in the box etc - this will be rectified once unpacked and the branches are pulled down to a natural shape.
Q: I am looking to place a large order of this item please could you check stock availability and lead times on this product?
No problem at all, we hold general rolling stock but also have regular new stock shipments arriving - if you email us our six digit product ID (found above when a product is selected) preferably with the colour and size too and the quantity you are interested in. We would also need to know any particular dates you would need delivery for if you was to proceed with an order. We will then find out for you and let you know availability ASAP, no obligation.
If you have a budget to stick to this would be a good time to let us know too, that way if we know of a similar product that we feel might be more suited to help keep within your budget we can look into that for you at the same time and then give you all the options and suggestions.
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Product FAQ Form
Artificial Silk Maple Tree
These LARGE HANDMADE ARTIFICIAL MAPLE TREES come in either; 300cm/3.0m, 400cm/4.0m or 500cm/5.0m. The trees in this family are available with colourful Burgundy Red leaves. A full choice of sizes too, in fact we can make them to any size not listed inbetween if desired - we simply charge the difference. We can even build the canopy to your required width or shape (within reason) too if needed. Made using real wood stems, trunks and main branches. Supplied in a basic carriage pot or tomato pot, ready to plant it all into one of your own decorative planters of your choice.
As these replica trees are bespoke and hand built to order in the UK we advise a typical build time of 1 to 2 weeks depending on our current work load, but if you need it quicker or by a certain date please let us know and we will try our best to accommodate and advise you.
These fake Maple Acer trees are large items and are exempt from our free delivery offer. We charge delivery on this item at cost price to us and this will vary depending on the delivery location and number of items on the delivery. Quotes available on request either before ordering or we will contact you afterwards to confirm the delivery charge.
Specification & extra information
Colour: Reds, Pinks & Purples ➙ Red Suggested Usage: Office planting,
Schools, colleges, universities,
Restaurants and Bars,
Gyms and recreational centres
Category: Trees ➙ Large Hand BuiltExcluded from Free Delivery: This product is large, bulky and/or heavy to ship and is excluded from free delivery (unless the description actually states UK Mainland delivery is included in the product price) and delivery will be charged to the customer at cost. We recommend you contact us for a delivery quote prior to ordering, but if you are happy to place the order and us get you a quote after that is fine. We would contact you to advise on secure payment methods for the additional delivery cost. Once we know the delivery postcode and which items are to be sent we will get as many quotes for the delivery as possible, to try and source the lowest current delivery price available. We only charge this at cost to us.Non Returnable and Non Refundable Product: These particular products are non returnable and non refundable as part of our terms and conditions. This will be because they are a bespoke or hand built to order item. If you are in any doubt we recommend you order one first before placing a larger order for multiple items of this product. If for any reason the product has been damaged during transport (which is exceptionally rare with this type of product) we can only arrange an exchange as long as the products were signed for as damaged on delivery and if possible take some photos of the damages and the signed delivery slip/machine at the time of delivery, so we can use this as proof with the courier when claiming.These products are handbuilt here in the UK!: Top quality each individually hand crafted and carefully built by craftsmen with many years of experience. Some popular items we may have ready built to go, whilst others depending on the size and our current workload, may take a few days (ie. Trees upto seven foot, small planted items, Large Boxwood Balls) and upto a few weeks (ie. multiple bespoke Large Trees & Hedging) to build. If in any doubt please contact us for more info and we will be happy to advise best lead times and always do our best to meet your requirements/delivery/install deadlines.
Just Artificial want you to be happy with your purchase - if you are not completely satisfied with your product, simply let us know within 14 days of delivery (or if your product is faulty or damaged within 24 hours of delivery) and you can return the goods to us within 14 days of letting us know, for a refund or exchange. If your product is made to your own specifications and sizes or we ordered in extra stock to satisfy your order requirements or the product information states the product is non refundable and non returnable, then it is classed as a bespoke non standard item and is non refundable and non returnable. Please see our Terms & Conditions for more detailed information at the very bottom of the page.