FAQs
Select a Frequently Asked Question (FAQ) category below
If you can not find the answer to your question then please contact us.
Contact UsThe questions in this category:
- Do you have a showroom I can visit?
- Where abouts are you - what is your address?
- What are your opening hours?
- My question isn't answered in your FAQ's section - how can I contact you directly?
- What is your e-mail address?
- What is your telephone number?
A: We do have a warehouse showroom for customers to come and have a look at the products before you buy. We ask you call and arrange an appointment, so we can make sure that a member of staff is free to give you any advice you require.
A: We are based in Heysham, Lancashire which is about 5 miles from Lancaster and about an hour from Manchester. If you plan to visit please remember to phone us first, giving at least 24 working hours notice, to make sure the time is mutually convenient. Please be aware that most Sat Nav systems take you to a near but wrong road when you put in our postcode (LA3 3PP). Should you want to visit we can advise directions when you phone us, prior to your visit.
Full address:
Just Artificial Limited,
Unit 35a,
Heysham Business Park,
Middleton Road,
Heysham,
Lancashire,
LA3 3PP.
Full address:
Just Artificial Limited,
Unit 35a,
Heysham Business Park,
Middleton Road,
Heysham,
Lancashire,
LA3 3PP.
A: JustArtificial's Offices and Warehouse are generally open Monday to Friday, 9am-5pm. The Showroom is generally open for appointments Monday to Friday 10am till 4pm, although we can be flexible should these hours not suit. We ask you to make an appointment, so we can make sure that we have a member of staff free, as the Showroom is in the warehouse.
We have a 24 hours, 7 days a week, 365 days a year out of hours and overflow message taking service (where you can talk to a real and friendly human, rather than a machine!) to leave your enquiry, details, number and the best time for us to call you back. We will endeavour to call you back as soon as possible Office Hours or at the time you have requested. You can also send an e-mail to sales@justartificial.co.uk 24 hours a day and you can order online 24 hours a day. Please note we can generally only respond to e-mails Office Hours.
We have a 24 hours, 7 days a week, 365 days a year out of hours and overflow message taking service (where you can talk to a real and friendly human, rather than a machine!) to leave your enquiry, details, number and the best time for us to call you back. We will endeavour to call you back as soon as possible Office Hours or at the time you have requested. You can also send an e-mail to sales@justartificial.co.uk 24 hours a day and you can order online 24 hours a day. Please note we can generally only respond to e-mails Office Hours.
A: You can email us at sales@justartificial.co.uk 24 hours a day, 7 days a week and we will respond as quickly as possible during normal weekday working hours.
You can also call our friendly knowledgeable office staff on (01524) 858888 with your enquiry or to place an order over the telephone, normal weekday working hours. Out of hours your call will be answered 7 days a week, 365 days a year by our out of hours call centre. Our friendly staff will take your details and message ready for us to call you back at a convenient time, during our normal office hours.
You can also call our friendly knowledgeable office staff on (01524) 858888 with your enquiry or to place an order over the telephone, normal weekday working hours. Out of hours your call will be answered 7 days a week, 365 days a year by our out of hours call centre. Our friendly staff will take your details and message ready for us to call you back at a convenient time, during our normal office hours.
A: (01524) 858888. (Or from outside the UK +44 1524 858888).
